Roman Jewelers guarantees that the product you receive is perfect in both appearance and structure. We recommend that you visit us every 6-12 months to help maintain the beauty and integrity of your ring. Regular maintenance will help ensure the security of your diamonds, so we also recommend that you insure your ring for loss, loss of precious stones, theft, or accidental damage. If you experience an issue that requires repair, we will gladly inspect and evaluate your ring. If there is damage caused by wear and tear, accidental misuse, or improper service by another jeweler, an appropriate repair fee will apply. If there is an issue due to a manufacturing defect, we will gladly address the repairs free of charge.
Conflict-free Diamond Policy
We adhere to a zero-tolerance policy toward conflict diamonds. Roman Jewelers only deals with highly reputable and well-known diamond suppliers who follow the guidelines of the Kimberley Process, a system that ensures every rough diamond crossing the border is certified conflict-free. We proudly note that this process, which utilizes a strict system of forgery resistant documents and serial numbers, has helped make more than 99% of all diamonds traded in the industry conflict-free.
Free Services… Now and in the Future
- One-time free ring sizing of the ring purchased
- Polish and rhodium-plating before your wedding
- Lifetime free cleaning, inspection and appraisal updates
Our Trade-Up Policy
All diamonds of one half carat or higher purchased at Roman Jewelers can be traded up at any time. You will receive the full purchase price (excluding sales tax) towards your new diamond valued at a minimum of 25% higher than the original.