Terms & Conditions
Terms and Conditions ("Terms")
Last updated: August 12, 2021.
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.romanjewelers.com website (the "Service") operated by Roman Jewelers ("us", "we", or "our"). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Roman Jewelers.
Roman Jewelers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Roman Jewelers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
Return Policy
We have a 30-day return policy. From the day you receive your item you have 30 days to return or exchange it. We want you to be happy.
TERMS AND CONDITIONS
Customers are responsible for the shipping cost on returns.
Shipping charges will not be refunded. Additional services and fees incurred will not be refunded.
We are not responsible for returned packages that are lost in transit.
INSTRUCTIONS
Contact Brooke R. at 908.575.1242 ext. 107 to Obtain Your Return Merchandise Authorization Code (RMA). You MUST write this code on the outside of the package for it to be accepted for processing.
Package the item in a box or padded envelope. Do not use paper envelopes as they may rip during postal processing. We recommend insuring your return packages as we are not responsible for any returns that are damaged or lost in transit. Items may be returned via USPS, FedEx, DHL or UPS.
Please enclose a copy of your invoice with your request for a return. If you no longer have the invoice, simply include the RMA form with your full name, address and the reason for the return. Include the RMA form\note in the return package.
Send your return to: Roman Jewelers 500 Commons Way, Bridgewater, NJ 08807
We process refunds in a timely manner. The time it takes for a refund to be reflected can vary depending on the credit card company or bank. Most refunds take 48 to 72 business hours to show up on your account. However, some banks take 1 to 2 billing cycles to reflect the refund. Please check with your credit card company to be sure they have received the refund.
For help or inquiries, please e-mail: kristina@romanjewelers.com
Contact Us
If you have any questions about these Terms, please contact us.
